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Blog

2nd CICT RoundTable Discussion

normal news, Press Releases April 9, 2008
With the support and assistance of the Commission on Information and Communications Technology, PhilCall will conduct its 2nd round table discussion on April 25, 2008 (Friday) at the Seminar Room
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Wanted: 10 Top Notch Marketing Specialist

normal news, Press Releases, Training Center April 3, 2008
We are in urgent need to hire 10 experienced marketing specialists. Those with prior telemarketing experience are definitely a plus. Come and see us right away! Positions start immediately! The
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Lack of Talent Concerns Global Businesses

normal news, Press Releases March 26, 2008
Impending Baby Boomer retirements, a widening skills gap driven by declining educational standards, and outdated and ineffective approaches to talent management are combining forces to produce a ‘perfect storm’ that
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Singapore Call Center Benchmark 2008

normal news March 4, 2008
The photo shows the huge attendance at the Call Center Benchmark 2008 presentation. The affair was held at the Le Meridien Hotel. The survey was done by Callcenter.net and presented
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2008 Asian Contact Center Benchmark Survey

normal news, Press Releases March 2, 2008
Farmout is sending Mr Wilson Chua to attend the 2008 Asian Contact Centre Industry Benchmarking Survey event to be held on Tuesday, March 4, 2008 from 2pm to 5pm at
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Tips to Reduce Turnover

normal news March 1, 2008
From: Robert Cameron First, use a validated and legal pre employment test to screen out people with a poor work ethic and bad attitude that make it through normal hiring
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Call Center Job Openings

normal news February 29, 2008
Farmout Central is in immediate need for 70 call center agents for an Outbound campaign in the Continental US. The ideal candidate must have the following qualifications: 1. At least
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How Do I Change Problem Behaviors of an Otherwise Good Employee?

normal news, Training Center February 24, 2008
Source: [Workforce Management February 7, 2008] Q: How do you handle an employee who is basically a very good employee, but has obsessive-compulsive tendencies and whose behavior often causes problems
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Effects of Night Shift on Health

normal news, Training Center February 23, 2008
Source: http://www.tmcnet.com/usubmit/2008/02/19/3276781.htm People who work nights are keener to a dangerous heart condition – possibly because of the chronic stress caused by their work patterns. A research suggests that employees
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Cross-Training for Workforce Agility

normal news, Training Center February 21, 2008
By John Ambrose [Talent Management Magazine January 2008] As organizations grapple with the increasing pace of change, workforce agility is emerging as key to becoming an industry leader. Cross-training workers
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