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2nd CICT RoundTable Discussion

With the support and assistance of the Commission on Information and Communications Technology, PhilCall will conduct its 2nd round table discussion on April 25, 2008 (Friday) at the Seminar Room of the CICT-NCC Building , C.P. Garcia Avenue , Diliman, Quezon City.

The event is designed for call center owners and supervisors gain a better understanding of motivating agents and translating their performance to better profitability. This will also serve as a vehicle to help strengthen the capacity of small call centers in relation to advocacy, marketing and networking.

The Philippine Call Centers Alliance, Inc. (PhilCall) is a newly organized association of SME-based, Filipino-owned call centers all over the country. These are call centers with an operating seat capacity ranging from 10 to 300 seats per facility.

We would like to invite you to take advantage of this occasion to assimilate vital information as well as discover novel approaches for business improvement and development. Enclosed herewith is a copy of the tentative program of activities with the accompanying reservation form for your immediate reference.

A minimal fee of One Thousand Pesos (Php 1,000.00) for PhilCall members and One Thousand Five Hundred (Php 1,500.00) for non-members will be charged at the gate to cover the organizational costs of the meeting. For reservations, please contact Ms. Josine De Leon at the Office of the PhilCall Secretariat at 942-3282 or mobile (0918) 930-5027 or e-mail <> .We look forward to your positive response and participation in this undertaking.

Very yours truly,


Joji Ilagan-Bian