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Blog

AI won’t Kill Outsourcing: It Makes Skilled Outsourcing More Valuable Than Ever

normal news July 14, 2026
While artificial intelligence has become incredibly skilled at crushing repetitive, pattern-heavy tasks—like summarizing raw data, drafting cold outreach, and resolving basic customer FAQs—it still hits a hard ceiling where the
AIoutsourcing
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Farmout Director gains AI Lead Auditor Certification

normal news March 14, 2026
Farmout is pleased to share that on March 11, 2026, Farmout Director, Wilson L. Chua successfully passed the ISO/IEC 42001 Lead Auditor examination for Artificial Intelligence (AI) Management Systems. As
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The Future of Healthcare: Leveraging Skilled Immigrants and Virtual Medical Support to Overcome the Nursing Shortage

normal news May 27, 2023
In the midst of a tumultuous healthcare landscape, the United States finds itself on the precipice of a critical nursing shortage that threatens the very foundation of the industry. The
BPOhealthcareMedicalScarcity
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Farmout Gains additional Certified Tesda Trainer

normal news May 19, 2022
FarmOut Central Intouch would like to congratulate its very own Donna Maye M. Soriano as the company’s newest TESDA Trainer effective April 18, 2022. Donna is led by her heart
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TESDA & FARMOUT – Graduation of PESFA Program Scholars

FarmOut Central Events, News from our Grads, normal news, Training Center June 25, 2021
FarmOut Central Intouch, in partnership with the Technical Education and Skills Development Authority (TESDA), has recently concluded its commencement exercises. The scholars took Contact Center Services NC II and completed
Contact Center Services NC IIFree TrainingPESFAScholarshipTESDA
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What is Phishing? How to Avoid Them?

Big Data, Digital Transformation, normal news, Tips June 25, 2021
The Federal Bureau of Investigation stated that phishing is the most common type of cybercrime in 2020. Attacks have doubled in frequency, from 114,702 incidents in 2019 to 241,324 incidents
dataphishing
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How To Become Successful with Amazon’s Advertising

How To Become Successful with Amazon’s Advertising

Business Process Outsourcing, Digital Transformation, Marketing, normal news April 8, 2021
The pandemic has really changed the lives of everyone as well as the shifting of the great economic paradigm. Consumers are triggered by the COVID-19 crisis to turn into digital
AmazonAmazon advertisingdigital marketingdigital transformationmarketing
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Why “Positive Reviews” are Profitable For Us.

Business Process Outsourcing, Digital Transformation, normal news February 16, 2021
Managers are focused on the wrong thing Our businesses have shortcomings (Pits) and every now and then some customer success stories (Peaks) . Look at the graph below. Managers are
customer experiencepositive reviewssocial mediasuccess stories
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MOA Signing Between Department of Information and Communications Technology (DICT) and the Provincial Government of Pangasinan

MOA Signing Between Department of Information and Communications Technology (DICT) and the Provincial Government of Pangasinan

Business Process Outsourcing, Digital Transformation, FarmOut Central Events, normal news, Press Releases December 2, 2020
DICT Secretary Gregorio Honasan, along with our very own Pangasinan Governor Amado Espino III during the signing of Memorandum of Agreement (MOA), December 2nd, 2020 at 10AM. The signing of
DICTPangasinanSec. Gregorio Honasan
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Conversational Marketing is the NEW NORMAL

Conversational Marketing is the NEW NORMAL

Business Process Outsourcing, normal news September 12, 2020
Conversational marketing is a whole new approach in doing business nowadays. With the global pandemic, consumers have now embraced transacting with businesses via chat. Conversational marketing provides a new and
BPOLive Chat
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