Celebrating 20 Years in the BPO Industry! Today marks a huge milestone—20 years of growth, challenges, and incredible memories in the BPO call center industry! From taking our very first
In the midst of a tumultuous healthcare landscape, the United States finds itself on the precipice of a critical nursing shortage that threatens the very foundation of the industry. The
FarmOut Central Intouch would like to congratulate its very own Donna Maye M. Soriano as the company’s newest TESDA Trainer effective April 18, 2022. Donna is led by her heart
FarmOut Central Intouch, in partnership with the Technical Education and Skills Development Authority (TESDA), has recently concluded its commencement exercises. The scholars took Contact Center Services NC II and completed
The Federal Bureau of Investigation stated that phishing is the most common type of cybercrime in 2020. Attacks have doubled in frequency, from 114,702 incidents in 2019 to 241,324 incidents
The pandemic has really changed the lives of everyone as well as the shifting of the great economic paradigm. Consumers are triggered by the COVID-19 crisis to turn into digital
Managers are focused on the wrong thing Our businesses have shortcomings (Pits) and every now and then some customer success stories (Peaks) . Look at the graph below. Managers are
DICT Secretary Gregorio Honasan, along with our very own Pangasinan Governor Amado Espino III during the signing of Memorandum of Agreement (MOA), December 2nd, 2020 at 10AM. The signing of
Conversational marketing is a whole new approach in doing business nowadays. With the global pandemic, consumers have now embraced transacting with businesses via chat. Conversational marketing provides a new and
In this pandemic, millions of people are affected. A total lockdown or home quarantine was enforced by many countries. It may be stressful to be stuck at home during the