Top 10 Business Tasks to outsource in the AI era
Hiring a new full-time employee is a major commitment. Between salaries, benefits, onboarding, and overhead, the true cost of a full-time hire is often much higher than their base pay.
AI won’t Kill Outsourcing: It Makes Skilled Outsourcing More Valuable Than Ever
While artificial intelligence has become incredibly skilled at crushing repetitive, pattern-heavy tasks—like summarizing raw data, drafting cold outreach, and resolving basic customer FAQs—it still hits a hard ceiling where the
Farmout Director gains AI Lead Auditor Certification
Farmout is pleased to share that on March 11, 2026, Farmout Director, Wilson L. Chua successfully passed the ISO/IEC 42001 Lead Auditor examination for Artificial Intelligence (AI) Management Systems. As
Farmout Mgr obtains ISO 27001:2022 Lead Auditor Certification!
With ISO/IEC 27001 Lead Auditor Certification, Farmout can further improve our security practices to benefit our clients.
Farmout @20 Years
Celebrating 20 Years in the BPO Industry! Today marks a huge milestone—20 years of growth, challenges, and incredible memories in the BPO call center industry! From taking our very first
The Future of Healthcare: Leveraging Skilled Immigrants and Virtual Medical Support to Overcome the Nursing Shortage
In the midst of a tumultuous healthcare landscape, the United States finds itself on the precipice of a critical nursing shortage that threatens the very foundation of the industry. The
Farmout Gains additional Certified Tesda Trainer
FarmOut Central Intouch would like to congratulate its very own Donna Maye M. Soriano as the company’s newest TESDA Trainer effective April 18, 2022. Donna is led by her heart
TESDA & FARMOUT – Graduation of PESFA Program Scholars
FarmOut Central Intouch, in partnership with the Technical Education and Skills Development Authority (TESDA), has recently concluded its commencement exercises. The scholars took Contact Center Services NC II and completed
What is Phishing? How to Avoid Them?
The Federal Bureau of Investigation stated that phishing is the most common type of cybercrime in 2020. Attacks have doubled in frequency, from 114,702 incidents in 2019 to 241,324 incidents
How To Become Successful with Amazon’s Advertising
The pandemic has really changed the lives of everyone as well as the shifting of the great economic paradigm. Consumers are triggered by the COVID-19 crisis to turn into digital