Farmout Call Center Philippines and Accredited Call Center Philippines Trainers
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Blog

Five9 Auto Email of Voicemails

normal news November 10, 2007
Five9.com has a new feature that was a big boon to our center. Previously, we had to asked an agent to log in to the five9 interface to be able
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Farmout is ready for the New Consumer

normal news November 3, 2007
According to research from Rostrvm Solutions, customers are beginning to demand multimedia contact but most call centers are far from ready to meet expectations. Farmout according to the definition raised
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Why Farmout Bans Cellphones

normal news November 3, 2007
As a matter of policy, Farmout does not allow Cellphones or USB type devices into our call center. This is primarily due to security concerns from our principals. Still a
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What is the 2nd Wave of Outsourcing

normal news November 1, 2007
According to some entrepreneurs, venture capitalists and offshoring veterans, the 2nd wave of outsourcing will be the globalization of consumer services. They predict that early adopters will one day include
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Philippines – NOA’s Offshoring Destination of the Year Awardee

normal news October 25, 2007
The quality of work and enthusiasm of hardworking Filipinos attract more outsourcing ventures to the country. Despite political debates, our economic growth is solid. This is evidenced by the vast recognitions and
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FarmOut Training Center Gets More Trainees HIRED!

normal news, Press Releases October 16, 2007
FarmOut Central Intouch, Inc – a Philippine Contact Center based in Pangasinan – is proud to have been mentioned as one of the best performing call center training institution in
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Membership in CCAS

normal news October 4, 2007
Farmout Sales Manager, Mr Wilson L. Chua, has been approved by CCAS (Call Center Association of Singapore) as an individual member in their prestigious organization.
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Developing Delegation Skills in Managers

normal news, Training Center September 25, 2007
From The Straits Times Sept 22, 2007 R52 Author: Nido Qubein, www.nidoqubein.com � An effective manager frees himself from the routine parts of the job by getting others to do
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Dagupan SP passes Ord 1902-2007

normal news September 20, 2007
Here is the text of the ordinance that converts the 3rd floor of the Malimgas Market mall into space intended for ICT call center operators: ORDINANCE NO. 1902-2007  CONVERTING THE
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Irate Callers? Bring it on!

normal news September 11, 2007
 Here’s a new tip circulating in the emails of call center agents. This talks about handling irate callers. This is a really good tip and we can’t afford to isolate
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