We are looking for 6 senior auditors for Quality assurance of a back office data entry campaign for a big US corporation. The candidate for the position should possess the
Here are four easy ways to increase your job satisfaction from MSN Career Center: 1. Think positive While you might think your job is the worst on the planet, everything
We are in urgent need to hire 10 experienced marketing specialists. Those with prior telemarketing experience are definitely a plus. Come and see us right away! Positions start immediately! The
Source: [Workforce Management February 7, 2008] Q: How do you handle an employee who is basically a very good employee, but has obsessive-compulsive tendencies and whose behavior often causes problems
Source: http://www.tmcnet.com/usubmit/2008/02/19/3276781.htm People who work nights are keener to a dangerous heart condition – possibly because of the chronic stress caused by their work patterns. A research suggests that employees
By John Ambrose [Talent Management Magazine January 2008] As organizations grapple with the increasing pace of change, workforce agility is emerging as key to becoming an industry leader. Cross-training workers
By Stefani Yorges, Ph.D [About Human Resources: Vol. 8 No. 114 – ISSN: 1533-3698 September 23, 2007]According to the most recent CCH Unscheduled Absence Survey1, employers are losing ground when
It happens more than we’d like: a leader with fabulous potential, an impressive track record and the foundational skills to take him or her straight to the top derails at
FOCI will be attedning “Insights for High Performance 2008” in Singapore on March 6 at the Sheraton Towers at 9:00 to learn from leading industry experts about how contact centers
Are you familiar with these terms? These are very essential in any call center operations environment.  Here are the top 10 call center scheduling and call center staffing buzzwords: Workforce optimization
