Farmout Opens Training Center
In its pursuit of absolute excellence in the Call Center Industry, Farmout, philippine call centerÂ is now offering modular courses on English Proficiency, North American, Australian, and British Culture, Telemarketing and Sales, and last but not the least, Achieving Customer Delight.
This great news came after TESDA officially released its certification giving authority to Farmout to offer Finishing Courses for contact center agents. Here is the official certification of TESDA:
â€œFarmout Central Intouch Inc has been granted the Certificate of TVET Program Registration WTR No. 0601042009. Pursuant to Republic Act No. 7796 creating the Technical Education and Skills Development Authority (TESDA) and in accordance with TESDA Board Resolution 98-03 dated January 23, 1998, Farmout has been granted authority to offer the Finishing Course for Contact Center Agent.
The certificate of TVET Program registration is hereby granted on the basis of the institution’s compliance with the prescribed minimum requirements for the conducting the course.â€
This means that greater employment opportunities are now within the grasp of many of our fellow Filipinos and Filipinas looking for a promising career in the call center industry. Jane Chua, President of Farmout, explains, â€œAside from offering excellent courses to better equip future and existing call center representatives, we offer them hands on training giving them a real experience on how the industry really works. This is definitely a distinct advantage for those who really want to learn and make a great career in the call center industry.â€
This also will benefit existing call centers by outsourcing their training of agents to Farmout. Wison Chua, MIS Head explains, â€œContact centers invest heavily on training their agents with good results but with a hefty price tag. Why not significantly cut the cost of training by outsourcing their training to us yet maintain or even surpass the performance of their CSRs? I also figure, why not let the career agents enroll in our program then go back to their respective centers as superstar professional agents?â€
This also gives opportunities for entrepreneurs by franchising the Farmout Call Center and Farmout Call Center Training business in their respective areas. By replicating the success of Farmout, the business model may also work in their respective areas.
For enrollment and franchising inquiries please email: jobi.millar[at]farmout.ph