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CRM cites Philippines’ Outsourcing boom

Economists and analysts are startled by the Philippines call centers runaway growth in the sector. “The pace of development of the BPO [sector] in the Philippines has been impressive,” says a recent report by U.S. investment bank Goldman Sachs. “Three years ago there was a question mark whether Philippines could develop some [outsourcing] momentum. Now it’s a $3 billion industry.” – read more : CRM http://www.crmbuyer.com/story/53192.html

No wonder its a boom for call centers in the philippines, and for call center training as well.