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Farmout Tapped for Philippine Call Center Agent Training

Foci and Five9 tie up

Farmout Central, a Philippine Call Center and Five9, the leading VCC provider in the Philippines, just signed an agreement wherein Farmout Central call center training division will conduct call center training and other call center related services to  Five9’s clients. Five9, in behalf of Farmout, will offer the following services to its existing clients: human resource support, human resource training, virtual quality assurance , script generation and remote network security monitoring.

Mr. Jobi Millar, VP for Marketing and Franchise Director of Farmout explains, “This is definitely a huge leap forward for both companies. For example, hundreds of aspiring customer service representatives  will get world class call center training from an experienced group of call center trainors from Farmout. The partnership also fits the vision  of Five9 and its partners where  call center agents all over the Philippines will be adequately trained so they can earn a decent living regardless of their location. So with Five9’s versatile VCC software and the marketing prowess of its clients plus expert training from Farmout, having world class call center agents in different small towns (not just major cities) is now a reality.

Farmout also franchises its call center training aside from call center operations. To start your own training facility and call center operations please email foci@farmout.ph for further details.