US Dollar Exchange Rate hurting Operations

May/23 By

While the improving US Dollar rate vis a vis the Philippine peso may bode well for other sectors of Philippine Industry, it is starting to hurt the export sectors. In

Efficient IVR+Contact Center

May/6 By

There is an example of efficient IVR system setup for a cab dialin system. Their callers are greeted with an IVR system that immediately ask if you would like to