2006 February | Farmout Call Center Philippines and Accredited Call Center Philippines Trainers
Feb 23

In a nutshell, our first crack at a global expo is indeed a major eye opener. Given the number of foreign dignitaries and possible investors one would really realize that our world is getting smaller by the minute. Attending E-Services, now at its sixth version, is a step in the right direction for Farmout Central in reaching its vision of being in touch with the needs of its target market. By representing the province of Pangasinan, I was able to interact with other representatives of other provinces and I must say I am amazed by the effort and creativity of these government officials in promoting their respective provinces to attract contact centers and BPO companies. From elaborate audio visual presentations to huge tracks of land converted into cyber or IT hubs; from tax incentives to educational and training programs to prepare future career agents these provinces are raring to make their respective regions the ideal paradise of contact centers and BPOs. As they say, image is everything in this industry and they definitely made tremendous leaps and bounds to support their respective images.
Aside from interacting with fellow delegates and possible clients the expo has also given me a glimpse of other opportunities wherein Farmout may possibly venture into.

Animation is simply awesome and the opportunities seem to be endless especially for the Filipino artists. This is indeed a testament to the ingenuity and creativity of the Filipino. It is actually nothing really new where companies like Hanna Barbera and Walt Disney have invested in Filipino talent by establishing cartoon production centers within Metro Manila. They have come and gone but apparently they are making a comeback here this time with digital animation. By the way, if you get to watch Nemo try to observe closely all the aquariums in the movie and you will notice that as part of the ornaments are “bahay kubos.” This is a digital animation signature of a Filipino cartoonist. Given the right technology at their disposal I am pretty confident that Pangasinan’s brightest will come out of their respective turtle shells and blossom into the world’s finest animators and digital artists.

I am deeply honored that I was able to represent the province of Pangasinan in this year’s e-services expo and I would not mind doing it again next year. We have a year to prepare and with the knowledge and experience we have I am sure we will come out stronger making us an ideal place for outsourcing. Till then, MAGIS! 

Feb 20

Feb 2

On February 17, 2006, Farmout’s VP for Marketing, Mr. Jobi C. Millar, will be a keynote speaker for Pangasinan during the 6th Outsourcing Conference and Exhibition at the Edsa Shangrila Hotel Bohol Ballroom. This event is organized by e-services Philippines under the Center for International Trade Expositions and Missions (CITEM). Mr. Millar will be discussing key points why Pangasinan should be the Mecca to setup contact centers and BPOs. With Mr. Millar’s presentation, Farmout hopes to attract more investors into the province to spur more economic activity and create more employment opportunities for Pangasinenses. The event will also showcase the contact center prowess (aside from the presenter’s good looks) of Farmout to attract more clients for its services.
E-Services Philippines is Asia’s premiere IT and e-Services conference and exhibition. This annual meeting provides organizations contemplating an outsourcing relationship, investors, and ancillary industries the opportunity to meet, network, and build relationships with the Philippines’ premiere ITES providers in one venue.

For further details about the event please visit e-services Philippines < http://www.citem.com.ph/e-servicesphils/index.asp >.
 

Feb 2

By: Jobi C. Millar, VP-Marketing and Business Development 

After experiencing a banner year and tremendous growth in 2005, FOCI Management committee is upbeat of expanding its reach across the Philippines and hopefully among its Asian neighbors. Jane Chua, President of Farmout, explains, “We really had conservative estimates last year given the size of the industry plus the competition but we are simply amazed by our performance, which has surpassed our expectations. We attribute this to the right mix of people and of course we have a state of the art of technology. Therefore, our team was able to render excellent customer service which lead to a high level of customer satisfaction. Flexibility is also a key success factor and if you just put the right minds behind a seemingly insurmountable task anything is just possible.”
FOCI is currently exploring other regions in the Philippines where it hopes to establish more call center farms so to speak. Wilson Chua, CIO of Farmout further adds, “With the sheer volume of inquiries, we expect to ramp up into a thousand seats or more so we are definitely farming out these opportunities to qualified centers. The bigger picture is this will spur economic activity in different parts of the Philippines giving a good number of employment opportunities. For me, giving jobs is bliss.”

Going global is part of the vision of Farmout and so it is eyeing several Asian neighbors as a base to serve other non English speaking countries. Mark Viegelmann, legal administrator and finance officer of Farmout says, “It may not be far fetched to see a Farmout Central Office based in Shanghai or even in Vietnam. For example, there are a fairly good number of French speaking people in Vietnam and this could serve our clients based in Paris or Lyon. And of course, Mandarin is beginning to be an essential tool in world business and so having a center in Shanghai and recruiting career agents who are also adept in English makes sense. We will be able to serve queries of both westerners and Chinese or in other words, nothing will be lost in translation. We clearly emphasize that with our technology (and good looks) we can bring Farmout anywhere.”

For inquiries about establishing Farmout Central in your city or region, please e-mail: .
 

Feb. 2, 2006
FOCI Officer is a Keynote Speaker in e-Services ExpoÂÂ
On February 17, 2006, Farmout’s VP for Marketing, Mr. Jobi C. Millar, will be a keynote speaker for Pangasinan during the 6th Outsourcing Conference and Exhibition at the Edsa Shangrila Hotel Bohol Ballroom. This event is organized by e-services Philippines under the Center for International Trade Expositions and Missions (CITEM). Mr. Millar will be discussing key points why Pangasinan should be the Mecca to setup contact centers and BPOs. With Mr. Millar’s presentation, Farmout hopes to attract more investors into the province to spur more economic activity and create more employment opportunities for Pangasinenses. The event will also showcase the contact center prowess (aside from the presenter’s good looks) of Farmout to attract more clients for its services.
E-Services Philippines is Asia’s premiere IT and e-Services conference and exhibition. This annual meeting provides organizations contemplating an outsourcing relationship, investors, and ancillary industries the opportunity to meet, network, and build relationships with the Philippines’ premiere ITES providers in one venue.

For further details about the event please visit e-services Philippines < http://www.citem.com.ph/e-servicesphils/index.asp >.ÂÂ